Chef Express

All the taste of a great welcome

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With more than 560 points of sale, Chef Express serves over 60 million customers every year with different brands and catering formats. A high range of catering services capable of satisfying the many needs of the thousands of consumers who travel in Italy and Europe every day.

The Chef Express catering formats vary according to the type of area (airport, station, motorway, etc.) and the different consumption needs of travellers (managers, families, students, commuters, etc.), through offering numerous dining options ranging from Casual Restaurant, Coffe Bakery & Ice Cream, Fast & Local Food, Fine Restaurant, Healthy Bar, Market, Pizza & Bagel and Wine Bar.

Chef Express manages these services with more than 40 brands, including its own brands (Chef Express, Moka, Gusto Ristorante, Juice Bar, Bagel Factory and Roadhouse) or licensed brands (McDonald’s, wagamama, Pret a Manger and Panella).

Travel Catering

Thanks to Cremonini Group’s experience and the passion for catering, Chef Express is the ideal stop for those traveling looking for refreshment, convenience and quality.

RAILWAY STATIONS – Chef Express is a leader in railway station catering in Italy: it takes care of bar, cafeteria, restaurant, self-service, fast food, pizzeria and kiosk services. There are 100 Group outlets in 54 railway stations in Italy, including 11 in large stations. Internationally, Chef Express UK operates the British Bagel Factory chain with 25 outlets in the UK, as well as 20 franchised locations in Ireland.

MOTORWAYS – Chef express is today the second player in Italian motorway catering, with 57 service areas managed on the main Italian motorways.

AIRPORTS – Chef Express has also accelerated development in airport areas in recent years. Today it has 54 outlets in 15 airports (Rome Fiumicino, Rome Ciampino, Milan Malpensa, Milan Linate, Pisa, Cagliari, Bergamo Orio al Serio, Verona, Trieste, Turin, Bari, Catania, Foggia, Palermo and Naples).

HOSPITALS – Chef Express also manages the bars, cafes, and restaurants inside 8 hospitals and medical clinics.

Our numbers

57

Motorway areas

54

Locations in 14 airport

54

Railway stations

60,000,000

Customers served per year

45,000,000

Coffees served per year

+560

Sales locations

Catering in Shopping Malls

Chef Expres operates in shopping and retail centres, malls, and outlets utilising the wagamama and Piadina di Casa Maioli brands. Currently operates 13 points of sale.

Customer Experience

Chef Express’ goal is to put customers at the center: the APP, Webcam Park, and Digital Checkout are some of the digital tools designed to meet their needs.

The Chef Express APP integrates the loyalty program, the point-based program, and the related product discounts. It also offers dedicated promotions for truck drivers, bus drivers, and tour guides and easy access to electronic invoicing for business customers.

The focus on the digitization of services has also materialized through the Webcam Park service for monitoring via APP of one’s car while parked, which can be accessed by scanning the QR code in the in-store communication or through the Chef Express APP, in the special section available in the public area (with no need to register).

Finally, Digital Checkouts make ordering and payment more direct and faster, avoiding the queue at the checkout counter.

Chef Express in Italy

Select an establishment type and find out where the different locations are located:

54
Railway stations
57
Motorway areas
15
Airports
8
Hospitals

Chef Express is present in Italy with refreshment points in 54 railway stations, 57 motorway areas, 15 airports and 8 hospitals.